App Support
LooksMax AI Private Face Rater Support
Get help with LooksMax AI Private Face Rater, including face analysis, colour analysis, hair style analysis, credits, purchases, and account support.
Contact Support
Email support at keith@rumjahn.com.
Common Issues
- If analysis fails, check your internet connection and try again with a clear, well-lit photo.
- If a purchase or credit balance does not appear, close and reopen the app, then use the restore purchases option if available.
- If hair style or colour analysis does not generate, confirm that you have enough credits or lifetime access, then retry after a few minutes.
- If the camera or photo library is unavailable, check iOS Settings and confirm the app has camera and photo permissions.
Purchases And Credits
Premium generations may require credits or lifetime access. Purchases are processed by Apple through the App Store. For billing, refunds, and payment method issues, use Apple purchase support.
If credits were charged but a generation failed, email support with the approximate time of the attempt and the type of analysis you requested.
Privacy And Data
LooksMax AI Private Face Rater uses your selected photos or camera input to provide facial, hair style, and colour analysis features. Support requests are handled only for troubleshooting and account assistance.
If you want to request deletion of support data associated with an email conversation, contact keith@rumjahn.com.
Developer
Rumjahn Limited